SMT Data’s first business application tool (for SAP) provides insight into “the belly of the beast”, creating valuable information for decision makers regarding IT cost reduction.

• It improves perception, dialogue and decision making throughout the organisation
• It uses and defines terms, which can be easily understood at all levels
• It visualises service levels, consumption of resources as well as costs per business system.

The information is based on statistical data collected from SAP itself (mainly concerning service and resource usage), which is classified according to local business terms.

The measured resource usage may be translated into costs, making the resulting information universally accessible and useful.

Many SMT Data customers outsource their IT operations and use the SMT solutions to control the efficiency of their sourcing provider.